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Frequently Asked Questions

Do you take Insurance?

We do not take insurance.

Do you accept HSA and FSA?

We accept HSA and FSA cards but only provide a regular receipt. If your HSA/FSA requires additional paperwork, forms, codes or notes, we do not provide that. A simple receipt of purchase is given.

My HSA/FSA is requiring prescription or physicians notes, can you provide that?

We only provide a receipt of purchase. For most HSA/FSA accounts this is enough. If your HSA/FSA is requiring additional paperwork we do not provide that. 

Shipping and Delivery Issues?

Patients are expected to inspect packages upon delivery and report any delivery/product issues within 48 hours to info@vitastir.com.

What is your refund policy?

Our refund policy can be found at https://www.vitastir.com/refund-policy/

How can I get my medical records sent to me?

Please submit your request with your name, date of birth and phone number to info@vitastir.com. We require at least 30 days to process the request and there is a $99 fee for official medical records

How Do I Get Started?

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Questions?

Chat with us online.

Book Appointment

Schedule for in-office visits at any of our 6 locations.

Start a HomeKit Visit

Fill out a HomeKit form, and a Physician will call you within 24 hours.

CONTACT US

For medical emergencies call 911 or visit your nearest hospital

14 + 1 =

(248) 675-8089

3965 Telegraphe Rd, Bloomfield Hills, Michigan 48302

info@VITAstir.com